Bear Tracks Carpet Care

When you have the Hicks clean your carpet you will get the ultimate service experience. We can assure you that you have never had your carpet cleaned until you have had “The Big Bear Truck” take care of your carpet. Our truck is the World's Largest, Most Powerful & Advanced Cleaning System. With the power of the Bear, we are able to clean “green” and get carpet dry to the touch before we leave your home. Our Quality Has No Competition!

Big Bear Floor Care is owned and operated by Billy, Audra and Christopher Hicks. We are the most experienced technicians that have been trained and certified through the I.I.C.R.C. (Institute of Inspection Cleaning and Restoration Certification). Billy, Audra & Christopher are Certified Master Textile Technicians, which is the highest level of training in the industry. They love to mentor other cleaners who need help with their businesses. Their son, Christopher, became the youngest Certified Cleaner in the U.S. in 2005, when he was just 10 years old.  In 2009, at the age of 14, he became the youngest Certified Master Textile Technician.

Your carpet is our canvas...our passion is to take the care and time to restore your carpet back to its original beauty so that you can get the maximum life out of your floor covering and enjoy a healthy indoor environment. Big Bear Floor Care believes in improving the environment and has gone to great lengths to make sure it does not have a negative impact on the environment. We are a true “green” carpet cleaning company. We use Planet Guard products, a company dedicated to developing products that will stand up to stricter green cleaning requirements down the road. Today, the green cleaning standards already in place are being closely scrutinized; it is likely that newer, tighter requirements will soon be in place. Products that are currently classified as “environmentally friendly” and self-proclaimed as “green” may have to adjust their current formulations just to keep up with new regulations. But Planet Guard products don't just meet today's requirements, they are designed to meet and exceed tomorrow's anticipated standards as well. That is why the products are Green Seal Certified, Environmental Choice Certified, Envirodesic Certified and even carry the Carpet & Rug Institutes Seal of Approval.

Every process used to create Planet Guard products has a minimal impact on the surrounding air, water and land. Even the product containers are made from recycled materials and are designed to be recycled again after use. Planet Guard products are manufactured and designed to clean with minimal environmental impact on the earth we all share. When we get done with our containers we don't throw them in the trash, we recycle them!